DELIVERY TIMEFRAMES 

Within Australia

Standard Shipping

We offer free shipping for all orders within Australia. For most areas, your parcel will be delivered within 7 business days. Delivery within Sydney and Melbourne Metro area is generally shorter with the majority of deliveries received within 2-3 business days.

Express Shipping

We also offer EXPRESS service for a flat rate of $10AUD or free for any orders $80AUD and over. Express deliveries arrive between 1-3 business days. If you do require your order urgently, please choose this service. 

International Orders

We offer a flat rate of $15AUD for all orders outside of Australia. Your parcel will be shipped with Australia Post 'Pack and Track International' (tracking number provided). 

 All orders are shipped next business day and are usually delivered within 2 weeks from the day of dispatch. In some instances there may be delays as Customs agency within the destination country may choose to withhold individual shipments as a random security/inspection measures. These delays can be between 4-6 weeks except for Argentina, Brazil, Chile, BelgiumGermanyItaly and the Netherlands which can be up to 8 weeks on very rare occasions. 

Delivery Issues

A notification will be sent to you once your order has been shipped. If you are located within Australia, please allow up to 7 days for your package to arrive. For the rest of the world, please allow 2-3 weeks from the date of shipment. In the unlikely event that you do not receive your package, please contact us at egntstore@gmail.com and we will get back to you as soon as possible. 

Any enquiries regarding this info please email us at egntstore@gmail.com


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